May electronic locks have no traditional metal keys, but have the digital key, ikey that if someone wears this in their hand as a ring, he may be stolen (along with the other keys) or even to lose it. But there is no reason why stress SafeLiving, with 24-hour support department that has created with a call to your emergency number (see. Below), and comes with proper certification of your information, cancel the lost or stolen ikey from memory of ilock / navelon.

Safeliving provides technical support 24/365 days a year for electronic locks.
The 24-hour support is provided in the following cases:

1Loss of ikey. In that case we are visiting you in a very sort time , so us to deleted form system’s memory.

2 Create new ikey, when for example you have lost your own and there is no way to get into your place.

3 In the (very rare occasion) when someone destroys the reader. In this case we come and put a new and simultaneously enter at your location using your ikey.

24-hour telephone number technical support,is  located on a sticker affixed to your door after installation.

24-hour technical support is provided according to the charges contained in the offer that you already have in your hands (for existing customers) or if you are not our client with your request by an email at info@safeliving.gr or by phone at 2108079198.